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Altogether terrible and moving is stressful enoughthese people know what youre going through while moving and instead of trying to help they try to take advantage of you in a weak spot.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Reviewers satisfied with Budget Van Lines most frequently mention customer service, great job, and new home. If they could do the quote over the phone why didnt they do that originally so we didnt have to wait until the 6th which is what supposedly threw their schedule off. Better Business Bureau Corporate Values Overview Budget Van Lines has a rating of 4.68 stars from 552 reviews, indicating that most customers are generally satisfied with their purchases. $7,600!!! For less than a 1bdrm apt worth of stuff and driving it 4 hrs. The only response the lady had was it wasnt me you talked to! Now we have no mover, and 4 days to get our stuff out (fun with an infant and toddler). She kept mentioning that it was a last minute move and they may not have room in the schedule for us, even though the lady WHO CALLED ME (keep in mind I never called these people, they called me, knowing my move was on the 10th and I told them repeatedly I had to move on the 10th and nothing was last minute). There were no appliances, no couches or chairs, 3 beds, only 2 top mattresses, dining table, and some boxes, etc. Mind you, we had already moved 2/3 of our stuff on our own. She proceeded to quote me $7,600, because it was a last minute move across state lines. Wasnt an issue, we could do the quote over the phone.
**** calls me at 7:50 apologizing because the schedule was screwed up. Its now the 6th, they were supposed to be here at 8am. I told them on the call that I had to move on the 10th and the only reason the quote was so late was because I currently wasnt there and she assured me it would be ok. They called me and scheduled a quote on July 6, the first day I would be back in *****.
I filled something out on line stating I needed to move on July 10 from ***** to **********. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Horrific. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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